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HomeLegalTerms of Service

Terms of Service

These Terms govern your access to and use of ComePay's apps, website, and services.

Last updated: August 10, 2026 Cometstar Technologies Limited
On this page 1. Introduction & Scope 2. Account Registration & Eligibility 3. Virtual Accounts & Banking Partners 4. Acceptable Use & Prohibited Activities 5. Fees, Charges & Settlement 6. Suspension & Termination 7. Limitation of Liability & Indemnification

1. Introduction & Scope

These Terms of Service ("Terms", "Agreement") govern your access to and use of the mobile applications, websites, APIs, and financial services provided by Cometstar Technologies Limited and ComePay (collectively, "ComePay", "we", "us", or "our"). By creating an account, downloading the ComePay application, or utilizing any of our services, you ("User", "Customer", "Merchant", "Agent") agree to be bound by these Terms.

2. Account Registration & Eligibility

To utilize ComePay services, you must be at least 18 years of age (or legal age in your jurisdiction) and possess full capacity to enter into binding agreements. During registration, you must provide accurate, complete, and up-to-date information, including your legal name, residential address, legal identification document, phone number, and Bank Verification Number (BVN) or National Identification Number (NIN) where applicable.

You are strictly responsible for maintaining the confidentiality of your credentials, including account passwords, Transaction PINs, and One-Time Passwords (OTPs). Any activity conducted through your account will be deemed authorized by you.

3. Virtual Accounts & Banking Partners

ComePay facilitates virtual bank account creation to enable seamless local transfers and wallet funding. You acknowledge and accept that ComePay is not a bank or deposit-taking institution. Funds maintained in your ComePay wallet are held in segregated trust/custodial accounts maintained at CBN-licensed financial institutions.

4. Acceptable Use & Prohibited Activities

You agree not to use ComePay for any unlawful, fraudulent, or abusive activities. Prohibited activities include, but are not limited to:

5. Fees, Charges & Settlement

Applicable fees for transactions (including transfer charges, POS processing rates, bill payment convenience fees, FX conversion spreads, and card issuance costs) are displayed transparently prior to transaction execution or outlined in public fee schedules. ComePay reserves the right to adjust fee structures upon prior notice.

6. Suspension & Termination

ComePay reserves the right to restrict, suspend, or terminate your account immediately without prior notice if: (i) required by law enforcement or regulatory authorities; (ii) we detect suspicious or fraudulent activity; (iii) you breach any provision of these Terms; or (iv) your account presents unacceptable legal or security risks.

7. Limitation of Liability & Indemnification

To the maximum extent permitted by law, ComePay, its parent company Cometstar Technologies Limited, directors, employees, and partners shall not be liable for any indirect, incidental, or consequential damages arising from service interruptions, banking network downtime, third-party software failures, or unauthorized access to your account resulting from negligence on your part.